Nº004 / SHIPPING
Shipping
Freight is freight. We don't hate the environment but it's on its own. So, we'll ship it the cheapest way as fast as you want. Orders apparently ship quickly, but we don't know for sure because we involve as many intermediaries as we need to. If a child is involved, we assume it will take longer, but who knows... maybe faster. Again, we don't hate children per se. They're just going to have to figure it out... but don't worry, it won't affect your order (we're told). If a piece arrives damaged, we'll deny any fault but allow you to return it because we don't want you to complain or create a support ticket. Feels like we're rambling now... anyway, we're hoping there's no other questions about shipping.
Policy
Returns within 14 days, unused, in the original packaging. We think the instructions will be in the box. If they're not, we'll look into it (we won't), but your order confirmation should be more helpful than our website. See above re: intermediaries.